Booking information

» How do I book a safari ?
Once you choose a specific safari and make a request via email we will send you a quote according to your requirements. Once you agree with this quote, a proforma invoice will be sent with the regarding payment instructions.

» When do I have to pay ?
30% of the services at the confirmation/booking. Balance due (70% of the services) must be paid 7 days before the safari. If the safari is booked within 7 days of the commence of the safari the total amount must be paid at confirmation/booking.

» How can I pay ?
The payments must be sent by wire transfer to a bank account. This can be done in euros (to the local equivalent exchange rate that will be informed in the proforma invoice), pounds or US dollars.

» To whom do I pay ?
All payments are made directly to the touroperator in Kenya. We are just middlemen, so we do not handle cashflow. You will always find the oficial data of the recognized touroperators on the invoice.

» Why not contact directly the travel agency ? It will be cheaper, no ?
Your price will be the same, wether you book through us or directly to the travel agencies we work with. Difference is that Justo Casal, due to his extensive experience in Eastern Africa, can provide you with more information than any touroperator. We receive our commision from the tour operator; not from you.

» Do I have to arrange my own international flight ?
Yes. Although we may assist you with quotations, the international flight is NOT included.
You can find promotions of wellknown flight operators here.

» Which airport do I arrive ?
You need to flight into Jomo Kenyatta International Airport (NBO), Nairobi International Airport, located 35 kms southwest from downtown. The normal time to get to downtown is 25 minutes, depending on traffic, though a direct highway. There are no trains, subways or public buses from there.

» Are transfers to the airport included ?
Yes, Transfers IN-OUT are included in the price. You just need to inform us all your flight details.

» Are transfers included during the safaris ?
Yes, private busses according to the schedules of your safari(s) and back to the hotel.

» Can I have single occupancy in the hotel/lodge ?
Yes. The informed price is for two people sharing a standard room. However you can make your reservation for staying in single occupancy.

Did you not find your perfect itinary ? No worries. Together with a team on the spot Justo will inform you about the best safaris out there, with personal advice and arrangements.

Of course the team will only work with the most prestigious travel agencies in the region, all members of KATA, KATO and IATA.